Frequently Asked Questions

An energy broker acts as an intermediary between you and energy retailers. At Go Brokerage, we compare offers from multiple providers, negotiate on your behalf, and help you choose the best electricity or gas plan based on your usage, needs, and goals — saving you time and money.

For most clients, our services are free. We’re paid a small fee by the winning retailer once you switch — with no impact on the rates we negotiate for you. We’re completely transparent about this, and we’ll always act in your best interest.

We work with a wide range of clients across Australia, including:

• Small to large businesses
• Industrial and manufacturing sites
• Property developers and body corporates
• Hospitality, education, retail, and healthcare sectors

While we can’t guarantee savings in every case (particularly if you’re already on a very competitive deal), most clients achieve significant reductions after switching with Go Brokerage. If staying with your current provider is the best option, we’ll always be upfront about it.

We access live pricing from a wide range of Australian electricity and gas retailers. We review your usage profile and compare offers that match your needs — factoring in tariff structures, network charges, contract terms, and more.

No. We’re 100% independent and not tied to any one retailer. We work across the open market to give you unbiased advice and a full view of your options.

Get started in a few easy steps:

1. Sign & Return
Send us the signed Letter of Authority.

2. Share Your Bill
We analyse your current energy usage and rates.

3. We Compare the market
Our experts find the best-fit plans based on your needs.

4. Start Saving
Make the switch with ease - and start saving from day one."

A bill audit is a thorough review of your electricity or gas invoices. We check for:

• Billing errors
• Incorrect meter readings
• Inappropriate tariffs
• Overcharges and hidden fees

From there, we recommend the right adjustments and identify opportunities to save.

We can review energy invoices going back up to 2–3 years, depending on the retailer and the nature of the account.

Yes. We partner with property developers, strata managers, and consultants to offer expert advice on:

• Embedded network design
• Compliance and exemption requirements
• Retailer engagement
• Billing platform integration

Yes. We partner with property developers, strata managers, and consultants to offer expert advice on:

• Embedded network design
• Compliance and exemption requirements
• Retailer engagement
• Billing platform integration

Yes. We don’t just help you switch and walk away. We track your contract renewal dates, monitor market changes, and ensure you’re always on a competitive rate — year after year.

Absolutely. We can still audit your bills, review your feed-in tariff, and ensure you’re on the best plan for your usage pattern.

Yes. We don’t just help you switch and walk away. We track your contract renewal dates, monitor market changes, and ensure you’re always on a competitive rate — year after year.

Definitely. We specialise in multi-site energy management and can streamline billing, reporting, and procurement across your locations.

Still have questions?

We’re ready to help.

Contact us or request a free energy consultation today:

Get Started In A Few Easy Steps